SAFA.

Returns & Exchanges

We want you to love your purchase. But if you're not completely satisfied, we're happy to help with returns or exchanges.

Returns and exchanges are accepted within 14 days of receipt. Items must be in their original condition, with tags and packaging intact.

If you selected the Size Guarantee, you can exchange for a different size hassle-free.

Please note that items that cannot be resold may not be accepted.

Have any questions or concerns? Our team is here to help!

Orders are processed quickly, so modifications cannot be guaranteed. If you wish to make a change, please keep the following in mind:

Size Change: We recommend selecting the Size Guarantee at checkout. This ensures you receive the correct size without delays in case an adjustment is needed.

Change of Color or Product: Contact us within 24 hours of your purchase to request a change. After this period, modifications are only possible if you selected the Size Guarantee, as it ensures you receive the correct size.

Once the order has been shipped, changes are no longer possible—unless you chose the Size Guarantee.

Standard Shipping: Estimated delivery in 3 to 5 business days.

Express Shipping: Available for select countries, with delivery in 1 to 3 business days.

Standard shipping is free, but additional charges may apply if you choose a faster shipping option or the Size Guarantee for a perfect fit.

Once your order is shipped, you’ll receive a tracking number to follow your package in real time.

Feel free to contact us if you have any questions!

If you receive a damaged item, please contact us within 24 hours of receiving your order.

Send us a clear photo of the damage along with your order number. We’ll take care of the issue and send you a replacement at no extra cost.

If the damage is reported after 24 hours, additional charges may apply.

This helps us assist you quickly and efficiently. Don’t hesitate to reach out if you need further support!

Most of our products are designed to be versatile and can be worn year-round, depending on the weather and occasion.

Why they’re suitable for all seasons:

– Perfect for warm climates, but easy to layer on cooler days.

– Provide warmth in winter without compromising on style or elegance.

– Our collection includes elegant options for events and outings in any season.

– Many of our pieces are multifunctional, making them wardrobe staples all year long.

Whether it's for a daytime stroll, an evening event, or a casual look, our collection adapts to your needs throughout the year.

Feel free to reach out if you need help choosing the perfect outfit for a special occasion!